Enso Rings Helpdesk

Customers can engrave a ring in the Engraving section of our website or once they add an engraveable ring to their cart. Engraving is available on all E...

We are happy to process exchanges on engraved rings.  We will process their exchange the same as a normal order, the only exception is that the customer...

If for any reason a customer isn't happy with their ring we are happy to process a return. We will refund them for the cost of the ring itself, but ...

If a customer's ring is eligible for a replacement under our warranty qualifications we'd be happy to send them a new ring with the engraving includ...

We want all team members to feel empowered to make the right decision for each customers. There are certain cases where we will always refund an engravi...

Engraving orders are tricky to adjust but their are some instances where we can make a change. On our website we will continue to say all Engraving orders a...